MODERN APPROACH TO
TECHNOLOGY
Technology law supports the development, procurement, licensing and commercialisation of digital products and services, helping organisations manage contractual, intellectual property, data and regulatory risk while continuing to innovate.
HOW WE CAN HELP
technology advice for a fast-moving digital world
Technology is central to how organisations develop products, deliver services, manage information and reach their customers. Our experienced Technology lawyers advise businesses on the contracts, rights, responsibilities and risks that support those arrangements.
We work with technology providers, software developers, founders, investors and organisations procuring digital services. Whether you are developing a platform, licensing software, negotiating a major IT contract, launching an AI-enabled product or resolving a failed technology project, we provide clear and commercially focused advice.
Where a matter involves related areas such as data protection, intellectual property, corporate investment, employment, financial regulation or disputes, your lead lawyer can coordinate the appropriate expertise from across the Kingsley Wood community.
Who we advise
- Technology companies and software providers
- Start-ups, founders and scale-ups
- SaaS and digital-platform businesses
- Businesses procuring technology services
- Investors and corporate acquirers
- E-commerce and online businesses
- Technology consultants and managed-service providers
- International and multinational organisations
Discuss your Technology matter...
Speak directly with an experienced Technology lawyer about your objectives and the next steps.
Technology Contracts and Commercial Agreements
Technology arrangements often involve complex service requirements, operational dependencies and significant commercial risk. We help clients negotiate clear agreements that define responsibilities, manage liability and support effective long-term relationships.
We advise on:
- Master services agreements
- Technology services agreements
- Statements of work
- Support and maintenance agreements
- Service-level agreements
- Reseller agreements
- Distribution agreements
- Referral and affiliate arrangements
- Pilot and proof-of-concept agreements
- Confidentiality and non-disclosure agreements
- Warranties and indemnities
- Limitations and exclusions of liability
- Change-control procedures
- Termination and transition arrangements
Our lawyers work to ensure that the contract reflects how the service will operate in practice, rather than relying on generic or overly technical terms.
Software Licensing and SaaS Agreements
Software licensing arrangements must clearly address how software may be accessed, used, supported, developed and commercialised.
We advise software providers, licensors, customers and resellers on:
- Software licence agreements
- SaaS subscription agreements
- Enterprise software licences
- End-user licence agreements
- White-label software arrangements
- Per-user and usage-based licensing
- Subscription and renewal terms
- Licence restrictions
- Territory and permitted-use provisions
- Software audits
- Support and maintenance
- Updates and upgrades
- Open-source software considerations
- Suspension and termination rights
- Data access and migration on exit
We help clients structure licensing models that protect intellectual property while remaining commercially practical for customers and end users.
Software, App and Platform Development
Development projects can fail where specifications, ownership, responsibilities or acceptance requirements are unclear.
We advise on:
- Software development agreements
- Mobile application development
- Platform development
- Website development
- Agile development arrangements
- Development specifications
- Project plans and milestones
- Acceptance testing
- Change requests
- Dependencies and customer responsibilities
- Developer and subcontractor arrangements
- Ownership of source code
- Intellectual property assignments
- Delays and disputed deliverables
- Warranties and remedies
- Ongoing support and maintenance
We help clients establish clear project governance from the outset, reducing the risk of disputes over scope, performance, ownership or delivery.
IT Procurement, Implementation and Outsourcing
Major technology procurements often involve lengthy negotiations, multiple suppliers and significant operational dependencies.
We support customers, suppliers and project stakeholders with:
- IT procurement processes
- Requests for proposals
- Supplier bids and tender responses
- Systems implementation agreements
- Software implementation
- Systems integration
- IT outsourcing
- Business-process outsourcing
- Managed-service arrangements
- Project governance
- Implementation timetables
- Acceptance procedures
- Performance standards
- Service-level regimes
- Service credits
- Benchmarking
- Exit planning
- Transition and migration support
Our lawyers work with commercial, procurement and operational teams to ensure that the legal agreement reflects the organisation’s practical requirements and risk priorities.
Cloud, Hosting and Digital Infrastructure
Cloud and hosting arrangements require careful consideration of availability, security, data access, resilience and business continuity.
We advise on:
- Cloud-service agreements
- Hosting agreements
- Data-centre arrangements
- Infrastructure-as-a-service
- Platform-as-a-service
- Cloud migration
- Data location
- Availability and uptime
- Support response times
- Disaster recovery
- Business continuity
- Cybersecurity obligations
- Data backup and restoration
- Audit and reporting rights
- Source-code escrow
- Supplier insolvency and service failure
- Exit and data migration arrangements
We help clients understand the operational consequences of the agreement and put protections in place for services that are critical to the business.
Artificial Intelligence (AI) and Emerging Technology
Artificial intelligence is creating new opportunities for businesses while raising complex questions around ownership, liability, data use, transparency and governance.
We advise organisations developing, procuring and deploying AI-enabled products and services on:
- AI development agreements
- AI procurement
- Generative AI tools
- AI-enabled software and platforms
- Allocation of responsibility
- Training data and data sources
- Intellectual property ownership
- Ownership and use of outputs
- Confidentiality
- Human oversight
- Transparency and explainability
- Automated decision-making
- Third-party AI providers
- Internal AI policies
- Commercialisation of AI products
- Contractual and regulatory risk
Our lawyers help clients identify the practical legal issues arising from the use of AI and develop proportionate frameworks that support responsible innovation.
Data, Privacy and Cybersecurity
Technology projects frequently involve the collection, sharing, hosting or processing of personal and commercially sensitive information.
We advise on data and cybersecurity issues arising within technology transactions, including:
- Data-processing provisions
- Data-processing agreements
- Controller and processor responsibilities
- Data-sharing arrangements
- International data transfers
- Privacy notices
- Data retention
- Data access and portability
- Information-security obligations
- Cybersecurity standards
- Audit and inspection rights
- Incident-response arrangements
- Data-breach notification
- Subprocessor appointments
- Data deletion and return
- Allocation of regulatory responsibility
Where a matter requires broader data-protection or regulatory advice, your lead lawyer can coordinate the appropriate specialist support.
Intellectual Property and Technology Commercialisation
Intellectual property is often one of the most valuable assets within a technology business.
We advise on the creation, ownership, protection and commercialisation of technology-related intellectual property, including:
- Ownership of software and source code
- Copyright
- Database rights
- Trade secrets
- Know-how
- Technology licensing
- Intellectual property assignments
- Development ownership
- Employee-created intellectual property
- Contractor-created intellectual property
- Research and development arrangements
- Collaboration agreements
- Joint development arrangements
- Spin-outs
- Commercialisation strategies
- Brand and content licensing
We help businesses establish clear ownership and licensing arrangements so that technology can be developed, funded and commercialised with confidence.
Digital Platforms, E-commerce and Online Services
Online businesses must ensure that their customer journeys, platform rules and commercial terms are legally robust and easy to understand.
We advise on:
- Website terms and conditions
- Platform terms
- Marketplace agreements
- Business-to-business terms
- Consumer-facing terms
- Online subscription arrangements
- Digital content and services
- User-generated content
- Acceptable-use policies
- Community standards
- Payment arrangements
- Cancellation and renewal terms
- Online promotions
- Affiliate programmes
- Website compliance
- Platform governance
- Suspension and user-removal procedures
We help clients create terms that protect the business while supporting a clear and commercially effective user experience.
Technology Transactions and Investment
Technology-related acquisitions and investments require careful analysis of intellectual property ownership, software dependencies, data use and contractual risk.
Working alongside our Corporate lawyers, we advise on:
- Technology mergers and acquisitions
- Technology due diligence
- Investment in technology businesses
- Software and intellectual property ownership reviews
- Material technology contracts
- Open-source software risk
- Data-protection compliance
- Cybersecurity risk
- Founder and developer arrangements
- Transitional service agreements
- Separation and migration arrangements
- Licensing following completion
- Technology warranties and indemnities
- Post-completion integration
Our connected approach allows corporate, technology, data and intellectual property issues to be considered as part of a coordinated transaction strategy.
Technology Disputes and Project Failure
Technology disputes can disrupt operations, delay product launches and create significant financial and reputational exposure.
We advise clients on disputes involving:
- Failed software implementations
- Delayed technology projects
- Defective systems
- Disputed specifications
- Failure to meet acceptance criteria
- Service-level failures
- Software licensing disputes
- Payment disputes
- Intellectual property ownership
- Misuse of confidential information
- Data and cybersecurity incidents
- Supplier termination
- Customer termination
- Source-code access
- Transition and exit disputes
Our Technology lawyers can work alongside our Disputes and Litigation team to assess the contractual position, preserve commercial relationships where possible and pursue an effective resolution through negotiation, mediation, arbitration or litigation.
OUR PEOPLE
the technology law team
Our Technology lawyers combine specialist legal knowledge with a practical understanding of digital products, commercial contracts and complex technology projects. Your matter is led by an experienced lawyer who remains closely involved throughout, providing clear advice, direct communication and a strong understanding of your objectives.
Gavin Persaud
Partner
Fiona Harte
Partner
Tim Carswell
Partner
Chimwemwe Ntata
Partner
FAQs
1. When should I involve Kingsley Wood in a technology project?
It is usually best to involve a Technology lawyer before specifications, commercial terms or procurement documents are finalised.
Early advice can help clarify ownership, responsibilities, project scope, acceptance requirements, payment arrangements, liability and exit rights before significant time or money is committed.
Kingsley Wood can support you from the initial planning and negotiation stage through to implementation, launch, expansion or resolution of any dispute.
2. Can Kingsley Wood advise both technology suppliers and customers?
Yes. Our Technology lawyers advise businesses that develop, license and supply technology, as well as organisations that procure and rely on technology products and services.
This experience enables us to understand the priorities and pressures on both sides of a transaction. We can identify areas of genuine risk, distinguish them from standard negotiating positions and help you reach commercially workable terms.
All instructions remain subject to the usual conflict checks.
3. Can Kingsley Wood support us from product development through to launch?
Yes. We can support technology businesses throughout the full product lifecycle.
This may include advice on development agreements, intellectual property ownership, software licensing, data use, supplier arrangements, website and platform terms, customer contracts and commercial launch arrangements.
As the business grows, we can also support investment rounds, commercial partnerships, international expansion, acquisitions and exit planning.
4. Can Kingsley Wood coordinate the different legal issues affecting our technology project?
Yes. Technology matters frequently involve more than one area of law.
Your lead Technology lawyer can work with colleagues across Kingsley Wood where the project involves corporate investment, intellectual property, data protection, employment, financial services, commercial contracts or disputes.
This allows you to receive coordinated advice while retaining a clear point of contact and overall responsibility for the matter.
5. How will Kingsley Wood help manage risk, timing and costs?
At the beginning of the matter, we will work with you to understand your objectives, identify the most important risks and agree the scope of our involvement.
We focus on the issues that are commercially significant rather than creating unnecessary complexity. Where appropriate, work can be divided into clear stages, priorities and deliverables so that you understand what is being done, when it will be completed and how costs are being managed.
Your lead lawyer will remain available throughout the matter to provide updates, explain key decisions and help keep the project moving.
INSIGHTS
technology thinking for
businesses and innovators
Explore practical commentary from our Technology lawyers on digital products, software contracts, artificial intelligence, data, cybersecurity and the legal issues shaping technology-enabled businesses.
TECHNOLOGY ENQUIRIES
speak to our technology team
Whether you are developing, licensing, procuring or investing in technology, or need support with a technology contract or dispute, tell us how we can help.
Phone number
+44 (0) 20 3551 8042
Our address
69 Carter Lane, London, EC4V 5EQ.
