Jane Buluran
Client Onboarding Specialist
E: jane.buluran@kingsley-wood.com
Jane has extensive experience in client onboarding and operational support within the healthcare sector. On her previous role, she managed the onboarding documentation for over 15 healthcare professionals each month, preparing and sending welcome and agreement packages for electronic signature via DocuSign. She consistently monitored document status, conducted timely follow-ups, and maintained a precise digital filing system to ensure complete accuracy and fast retrieval of client records.
about
Working closely with service teams, Jane coordinated the activation of new accounts within an average of 48 hours, ensuring a seamless start for clients. Her responsiveness to client inquiries and commitment to delivering a smooth onboarding journey have made her a trusted point of contact for both professionals and service partners.
Recent Matters
my work
Jane is detail-oriented and highly organised, with strong skills in customer service and client communication. She is experienced in managing calendars, tasks, and workflows, ensuring deadlines are met with efficiency.
With expertise in email management, digital record keeping, and professional correspondence, Jane delivers smooth operations and reliable support. Her attention to detail and problem-solving skills enable her to provide effective solutions while maintaining a client-focused approach.
Interest
about me
Jane loves the thrill of extreme rides and is looking forward to learning freediving. She enjoys reading fictional books that spark imagination and creativity, and often spends her free time playing PS5.
Jane also loves travelling, going on road trips, and exploring nature, always seeking new adventures that inspire and energise her.
Awards & Experience
my expertise
- Detail-oriented and highly organised professional with strong experience in client communication, onboarding, and customer support.
- Managed onboarding for 15+ healthcare professionals monthly, ensuring seamless account activation and accurate documentation.
- Experienced in dispute resolution and end-to-end support for Airbnb guests and hosts, including escalations to Trust & Safety.
- Delivered technical and product support for Samsung UK customers across devices and enterprise platforms, ensuring timely issue resolution.
- Skilled in workflow coordination, professional correspondence, and digital record keeping with a client-focused approach.
